Update Testing. Full test or just go with it?

Hi Bill,

This is a really interesting question! It is great to see how others do this process to keep in mind for our future upgrades. I also wanted to share the process we use. We have upgraded about 2 times a year the past couple of years. We usually upgrade both Development and Production at the same time, but we pick a day/time when we know the system use is generally lower. As was mentioned, we always make sure to do backups. Then after the upgrade we do some testing of our direct connect, cube views, dashboards, business rules, and marketplace solutions. Generally, we complete this initial testing all within the upgrade window. We have found the upgrades to go very smooth so we are not doing full application testing in our current process. We are also cloud based and this is all completed within our finance group.

Lindsay