Forum Discussion
Nicolas,
Thank you for the reply.
Yes. All of the application pools have started. I also tried stopping them all and restarting them.
There are no firewall issues. I can ping all servers. If firewall was an issue, I wouldn't get "You have created a service" when I attempt to access OneStreamApp.
I don't want to reinstall OneStream.
Are there any logs that I can look at to determine where the issue is coming from?
I believe traffic should flow from OneStreamWeb, to OneStreamApp, to SQL Server.
Is there a way to test access to SQL Server from OneStreamWeb?
Is there a way to test access to SQL Server from OneStreamApp?
Thanks again.
Hey Raymond!
Sorry, I did not say to reinstall OneStream but only to review the pointers of the web.config files for each servers. Look at the extract from the Upgrade_Guide below. I would look into that direction.
Regarding the logs, if you look int the webconfig of the webserver you will see the option to activate WebServer detailed Error Logging. (True False)
- raymond-kelly2 years agoNew Contributor II
Nicolas,
Thank you for the reply. I have determined, since the error I was getting referenced the correct name of the AppServer, the ASP.Net Configuration file was setup correctly. I have not completely fixed the issue, but I am much closer. I changed the WebServer config file to point to a single AppServer to perform all functions. This got me passed the error, but I ran into another problem. I may have to create a new post for that issue. Once that issue is resolved, I will figure out how to get the other AppServers back in the game. I will post when I am done.
Thanks again,
Raymond
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