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Tommyreebok's avatar
Tommyreebok
New Contributor II
3 years ago

Workflow Tracking Frequency

Within the scenario dimension does the workflow tracking frequency / Start Time / Finish time affect the forms templates form frequency?

We had scenarios that run for 4 months with the start month and workflow month being the same, the quarterly/half year forms worked as expected.

We have since changed the work flow start and end times to be the full calendar year (all 12 months), but this has caused the the quarterly/half yearly forms to no longer appear in the workflow. They only appear if the frequency is set to monthly.

Can anyone explain before i raise a ticket?

Thanks

 

 

 

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  • Tommyreebok's avatar
    Tommyreebok
    New Contributor II
    3 years ago

    This must be a bug within the system. by unlinking the input forms profile name, saving and then relinking it then worked as expected