Forum Discussion

SauravSarkar's avatar
SauravSarkar
New Contributor II
23 days ago

Zipbook not working when extracted via the Browser UI

Hi ,

A report book has been developed which gets downloaded as a Zip file  on a click on of a button on a Dashboard. 

The process is working flawlessly when I run the Dashboard via the Windows Client . When the same dashboard is accessed via the Browser UI , the file is not processed and it downloads a *.xfdoc.zipbook file which cannot be opened. 

Has anyone faced this issue ?  The client primarily wants to access the dashboards via the Browser so is there any kind of workaround that I can do? 

Thanks in Advance

User Interface

1 Reply

  • JackLacava's avatar
    JackLacava
    Icon for OneStream Employee rankOneStream Employee
    8 days ago

    Please reach out to support whenever you see something that works fine in the Windows Client but not in the browser, since it might require attention from developers.