Forum Discussion
5 Replies
- USNew Contributor III
OneStream support recommended setting Retain All Formatting when saving offline to True (Found in Preferences in OneStream excel Add-in tab).
This fixed the issue for our users.
- Henning
OneStream Employee
Hi, may I ask how exactly you are trying to save this "offline file"? That might help the community to assess this better.
- tdugasNew Contributor III
Yes we are receiving this as well, did you find a solution?
- USNew Contributor III
Our users are receiving this error as well. They are just using the 'Save Offline Copy' feature available in the OneStream Excel Add-in. When this error happens, it creates the 'offline' copy of the file but it is not actually offline as all the XFGetCell formulas are intact.
Haven't seen any solutions posted here so I will log a ticket with support.
- kmdContributor II
Hi US
Just wondering if you ever got this resolved. I have multiple posts on our forums about the whole save offline copy feature with symptoms ranging from crashing Excel to not saving formatting. Would love to hear if you found any solutions. We've been testing on Ver8 and still getting the same bad results with this feature even though OS assured us it was going to be enhanced.
Thanks
Related Content
- 6 months ago
- 1 year ago
- 2 years ago
- 2 years ago