Forum Discussion
grillin7
2 years agoNew Contributor II
it's weird because it only happens to her, even with a different user and the same permissions.
Thanks for your suggestion, I also opened a case in support and they tell me:
"I suspect the virtual desktop is the main problem. If there is another computer with either the desktop app or the click-once link, the user should be able to log in (browser history, cookies, and stored data may need to be deleted from the browser first)"
to use the user on another machine, they must request permissions from the security area since they cannot open OneStream on a different machine, and then I'll check de POV again. thank you, guys
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