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Forum Discussion

SaurinPatel's avatar
SaurinPatel
New Contributor III
3 years ago

Excel Add-in Issue

We recently upgraded from 6.8.1 to 7.1.3 and I have about 5 users who are having issue with Excel add-in. All of them are getting below error once they login.   I tried disabling all other add-in ...
Excel Add In
Krishna's avatar
Krishna
Valued Contributor
3 years ago

Did you check in OS whether the Client Updater in Tools Section. Does it shows up to date. Also check were you able to access through the OS Application ->Tools ->Spreadsheet if you have access. 

Krishna's avatar
Krishna
Valued Contributor
3 years ago

You Remove & Add the OS Addin from Excel or Try to re-install