Excel add-in V9: Not able to drilldown
We recently upgraded from V7.4 to V9.1 and we’re seeing an issue with the Excel Add-In. A small group of users (about five) are unable to use the Drilldown feature (the option is completely greyed ou...
Forum Discussion
I have noticed that though very useful when it works, the Drilldown feature in Excel is a bit unstable. For me, when it has been greyed out or when receiving an error message when running it, the solution has always been to refresh the worksheet. It seems like the report must be newly refreshed to be able to use this feature.
When we were in v8.4, our statutory reporting users who have discovered this function LOVED it a lot - without any stability issues. A function that takes them from their normal reporting spreadsheets to the application drilldown feature without logging in directly to the application client. It was a clear winner for these set of users since implementing OS. Now with v 9.2 and with this function randomly "unfeatured" - it will be tough sell.
SWWong - Have you implemented any work-arounds for users with the drilldown feature not functioning for GetValue formulas with cell references? We upgraded from 8.2 to 9.2 last week and are devastated to be learning about this now. Had asked to rollback to 8.2 but told that's not an option.
