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jonahfenerty's avatar
jonahfenerty
New Contributor II
2 years ago

Excel-Addin Conflict

We have users experiencing connection conflicts with the OneStream Excel Add-in. When they enable the OneStream add-in it disables the add-in they have for their ERP. They would like to be able to use both add-ins at the same time. How can we enable them to have both add-ins active? Have there been similar issues? What is causing their ERP add-in to be disabled? 

Excel Add In

1 Reply

  • JackLacava's avatar
    JackLacava
    Icon for OneStream Employee rankOneStream Employee
    2 years ago

    Please get in touch with Support through the web portal, to troubleshoot this type of environmental issues.