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Ole_S_P's avatar
Ole_S_P
New Contributor III
8 hours ago
Solved

Genesis: Unable to find the Workspace Assembly Service Factory class for name

What does this error mean?

 

It is a new Genesis instance, with only the menu and one link to existing dashboard.

Regards

Ole 

  • Solved. Apparently there was a new version of Genesis, I didn't know off

2 Replies

  • sameburn's avatar
    sameburn
    Icon for OneStream Employee rankOneStream Employee

    Hi Ole_S_P​ 

    In your screenshot you have two blocks installed as well as a linked dashboard 

    I suspect you may have mixed up versions e.g you are using Genesis Frame version 2.0 and an older version of Advanced Dashboard Layouts e.g not 2.0. 

    Or the other way round e.g 2.0 block version and earlier Genesis Frame. Please check versions downloaded from Solution Exchange match each other. Please ensure you align Genesis frame version with block version(s) used

    The error suggests you have a mismatch 

    Hope this helps 

    Sam

  • Ole_S_P's avatar
    Ole_S_P
    New Contributor III

    Solved. Apparently there was a new version of Genesis, I didn't know off