Our users receive the same error even on 64-bit office , the delays after upgrade to 8.5 from 7.4 is pretty significant.
Our users do not get the error if they have 64-bit Excel. But, they do see a delay when closing Excel if they have 64-bit Excel. The error seems to only occur with 32-bit Excel in which case the delay is even longer. If your users are getting the error with 64-bit office I would recommend checking their specific Excel version because it is possible to have 64-bit office and 32-bit Excel. I would also recommend opening a case with OneStream. I have one open due to the fact even users with 63-bit excel, who do not receive the error, see a lag when trying to close Excel. I have demonstrated the issue for them.
Denise
