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Forum Discussion
HELP! Microsoft excel is waiting for another application to complete an OLE action after 8.5 Upgrade
Hello Experts,
We have a few users that are getting below error while trying to close Excel windows after OneStream upgrade.
Error text "Microsoft excel is waiting for another application to comp...
Our users receive the same error even on 64-bit office , the delays after upgrade to 8.5 from 7.4 is pretty significant.
Our users do not get the error if they have 64-bit Excel. But, they do see a delay when closing Excel if they have 64-bit Excel. The error seems to only occur with 32-bit Excel in which case the delay is even longer. If your users are getting the error with 64-bit office I would recommend checking their specific Excel version because it is possible to have 64-bit office and 32-bit Excel. I would also recommend opening a case with OneStream. I have one open due to the fact even users with 63-bit excel, who do not receive the error, see a lag when trying to close Excel. I have demonstrated the issue for them.
Denise