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Michael_Laroche's avatar
Michael_Laroche
New Contributor II
4 days ago

Quick Views in excel add-in disappearing

Has anyone ever come accross and issue where you've built out a quick view in excel to either faciliate reporting or to input values into a planning scenario and you open the workbook to refresh the quick views and they are all #refresh with the links broken? 

The quickview POV is greyed out as if its no longer there. I've tried refreshing the page, workbook/closed excel and restarted... Any solutions or troubleshooting would be appreciated!!!!

1 Reply

  • BobMarchese's avatar
    BobMarchese
    New Contributor III

    It sounds as if you are converting your Quick View to XFGetCells format.  Once you do that, you will see the #REFRESH (which I don't believe appears in a Quick View), and your Quick View definition is deleted.  You should see a warning telling you this will happen.    

    Best thing to do is to make a copy of your QV before converting.  In this way, you keep your original as a backup.