Forum Discussion

m_b_b_15's avatar
m_b_b_15
New Contributor III
5 days ago

Report error for just 1 user?

Hi, we have a user that is receiving the following error message when trying to run a report in the People Planning module. I cannot recreate the issue as an admin, it's working fine for me...

What is quite odd is that the reports worked fine for her up until a week ago.  Possible solutions we already tested: (1) Reset IIS (2) validate no changes in security (3) log out and back in.

Has anyone ever seen this before? 

 

Dashboards
Reports

2 Replies

  • m_b_b_15's avatar
    m_b_b_15
    New Contributor III
    6 hours ago

    Solved - the user cleared out their cache, applied all Windows updates, and restarted yet again... and this seemed to do the trick!

  • RobbSalzmann's avatar
    RobbSalzmann
    Valued Contributor II
    3 days ago

    The most important question here is "What happened a week ago?"  what's different?

    The error looks like the user doesn't have access to part of a dashboard being displayed.