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Forum Discussion

Sri_Ram's avatar
Sri_Ram
New Contributor
2 days ago

The report displays data for the developer but remains blank for other users.

Issue Description: The report displays data correctly for the user who developed it. However, when accessed by other users, the report appears blank and does not return any data.

The following validations have been performed:

  • The affected user has Administrator security access.
  • Access to all dimensions used in the report, including the Cube View report, has been granted to Everyone.
  • Relevant data is available for FY2027.

Despite the above validations, the report continues to display data only for the developer and remains blank for other users. Further investigation is required to identify the root cause.


Attached the screenshots for reference.

Kindly suggest a workaround.

Thanks!

 

Cube View
Excel Add In
Reports

2 Replies

  • sameburn's avatar
    sameburn
    Icon for OneStream Employee rankOneStream Employee
    2 days ago

    Hi Sri_Ram​ 

    Please check that your POV is consistent with the user.  That might be a potential cause.

    Hope this helps

    Sam

  • Hatim_Elhaouma's avatar
    Hatim_Elhaouma
    New Contributor II
    1 day ago

    Building on Sameburn's point — the POV is exactly where to look, and this isn't a security issue.

    In the Cube View POV most of your dimensions are left empty. When a dimension isn't set on the Cube View POV (or pinned on the rows/columns), it falls back to each user's Cube POV — and that's different from one user to the next. So the report resolves against your Cube POV and returns data for you, but lands on a different intersection with no data for everyone else.

    Quick way to confirm: have another user set their Cube POV to exactly match yours, then open the report. If the data shows up, that's the cause.

    To fix it for everyone, fill in the Cube View POV dimensions with explicit default members instead of leaving them to inherit each user's Cube POV. Once the dimensions resolve to the same members for any user, it'll populate consistently.

    If that still doesn't do it, it'd help to see the setup of the parameters and the XFBR rule from your screenshots.