Forum Discussion
Saliha
22 days agoNew Contributor
Title: Genesis Error Occurring for Some Users with Identical Access Rights
Hello, We are experiencing an intermittent Genesis error. All default values appear to be correctly configured, but the error is triggered for some users and not for others, even when they have the...
sameburn
OneStream Employee
22 days agoHi Saliha
I could be wrong, but the error suggests it is not Security or indeed Genesis related
It looks like a CubeView you are using has shared row or columns using a Parameter and that Parameter is not being resolved at runtime e.g returning "" instead of a value
I suspect why it is working for some users over others might relate to the fact that any user this works for has already run this Cubeview successfully before, which means it will default to the last selected Parameter value. Whereas users experiencing the error had not run this before and therefore the Parameter and the Cubeview remain unresolved
If you run the offending Cubeview on its own, I suspect the user is prompted for a column or row selection in a parameter prompt window, something that is not occurring when running it in Genesis based on current setup
If receiving this for multiple reports, it might be that you have >1 cubeview with same issue
It is worth making an inventory of the cubeviews you are using here, to investigate further e.g check shared rows / columns for parameters and also check parameters have a default value set.
Hope this helps
Sam
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