Forum Discussion
Saliha
22 days agoNew Contributor
Title: Genesis Error Occurring for Some Users with Identical Access Rights
Hello, We are experiencing an intermittent Genesis error. All default values appear to be correctly configured, but the error is triggered for some users and not for others, even when they have the...
sameburn
OneStream Employee
18 days agoThis also might help your investigations. In my experience issues like the one you have arise when, for example the default value on a parameter is updated or the parameter itself is unresolved. A good way to demystify is to Reset Parameter Selections (you can do this from Genesis, for example) in the Windows Client Application. This would need to be completed by all users impacted (as well as investigating root cause as above)
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