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chuckbo's avatar
chuckbo
New Contributor III
4 years ago

Looking for debugging advice

I've been given a task to debug an error that happens when we confirm a month, and I'm not sure what some of the messages are telling me.   When I run Confirmation, I get an error in a dialog box...
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  • Koemets's avatar
    Koemets
    4 years ago

    Error like this indicates something is wrong with the intersection. Specified member in particular. Check silly stuff first, such as spelling. Try to paste the intersection into the database > data records too see if it returns something (my guess it will return an error, similar, that you posted already).

RachealCrowder's avatar
RachealCrowder
New Contributor III
4 years ago

Hi Chuck,

Based on the details you've provided, the rule in error is not clear.  Perhaps add a screenshot of the error and/or the full text of the error message.  Confirmation Business Rules are generally stored on the Confirmation Rule itself, although, they may be configured to call a rule in the Rule library.  To view the text of the rule, do the following:

1) Navigate to Application tab

2) Select Workflow

3) Select Confirmation Rules

4) Identify and select the appropriate Rule Group

5) Identify and select the appropriate Rule

6) Click the Edit Rule Formula icon to view and edit the rule formula