Forum Discussion

MK's avatar
MK
New Contributor II
7 months ago

Creating files on SIC not working after upgrade to version 8.2.2

Hi,

Recently we upgraded our onestream to 8.2.2 and after upgrade we were not able to create files on SIC server thru this function ExecRemoteGatewayJob.

please help me with this issue.

 

Thanks,

Manju K

Data Integration
  • aargue's avatar
    aargue
    New Contributor II
    7 months ago

    Have you confirmed the Version of the SIC from the System -> Smart Integration Connector screen? I've seen where the SIC Version doesn't match the OneStream Version and that can cause an error. 

  • Henning's avatar
    Henning
    Valued Contributor II
    7 months ago

    Hi Manju,

    hopefully someone here has a better answer than me... but until someone brilliant comes along and shares the solution, you may want to reach out to the support by opening the ticket - provided this is purely an upgrade related issue.

  • Krishna's avatar
    Krishna
    Valued Contributor
    5 months ago

    MK  - It could be due to the Version mis match between the OneStream Version and the SIC Version. Make sure you have the correct version. Hope this Helps.