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gill7amrit's avatar
gill7amrit
New Contributor
3 months ago

Error Saving Journal: Entity Member Filter property for journal is inconsistent with template settng

Hey everyone, 

My first post, so I hope I'm in the right place. While trying to upload an Excel JE Temp to a WF, the following error appears. I can confirm that the entity member filter is consistent for both the OS Temp and the excel Temp. Also, the same Temp has been used to load data in one of the previous months, with no error. Any suggestions/help would be appreciated. 

 

-Amrit G.

 

Journals
  • MG's avatar
    MG
    Community Manager
    2 months ago

    Hi

    It looks like there is a mismatch between the entity set up in the journal template and that being used in the journal itself. I assume that this is customer specific so you don't want to share detailed screenshots, therefore, I would recommend you raise a support ticket and work with the support team to share screens and look at your issue.