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kchampion's avatar
kchampion
New Contributor III
2 years ago

File Explorer Incoming workflow folders missing in copied applications

This post is to provide information about File Explorer Incoming workflow folders.  Based on what we've seen in our environments, when an application is copied, the new application does not contain t...
Data Integration
FileSystem
Workflow
Krishna's avatar
Krishna
Valued Contributor
2 years ago

Thanks kchampion  for the information. It was useful. I have a follow up question. Did you use the Cloud Admin Tool to copy the application ? If that is the case and it is frequent I would recommend to create a support ticket as well.

 

 

kchampion's avatar
kchampion
New Contributor III
2 years ago

Hi Krishna,

Most recently the issue occurred when OneStream copied applications for us as part of a request, but it happens also when I use Cloud Administration Tools to copy applications.  I logged a case with OneStream Support and they suggested for me to create a batch load DM from the Harvest folder, but that option doesn't meet our requirements and it doesn't fix the issue with the folders being missing.

Thanks!

Kathryn

  • Krishna's avatar
    Krishna
    Valued Contributor
    2 years ago

    kchampion  - Thanks for the update. Which Version of OS ?

    • kchampion's avatar
      kchampion
      New Contributor III
      2 years ago

      Hi Krishna 

      I've seen it happen in both 7.4.2 and 7.1.3.

      Kathryn

      • Krishna's avatar
        Krishna
        Valued Contributor
        2 years ago

        Thanks Kathryn.