Forum Discussion
Krishna
11 months agoValued Contributor
Thanks kchampion for the information. It was useful. I have a follow up question. Did you use the Cloud Admin Tool to copy the application ? If that is the case and it is frequent I would recommend to create a support ticket as well.
kchampion
11 months agoNew Contributor III
Hi Krishna,
Most recently the issue occurred when OneStream copied applications for us as part of a request, but it happens also when I use Cloud Administration Tools to copy applications. I logged a case with OneStream Support and they suggested for me to create a batch load DM from the Harvest folder, but that option doesn't meet our requirements and it doesn't fix the issue with the folders being missing.
Thanks!
Kathryn
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