Forum Discussion

kchampion's avatar
kchampion
New Contributor III
2 years ago

File Explorer Incoming workflow folders missing in copied applications

This post is to provide information about File Explorer Incoming workflow folders.  Based on what we've seen in our environments, when an application is copied, the new application does not contain t...
Data Integration
FileSystem
Workflow
KH1's avatar
KH1
Contributor III
7 days ago

OS Support just confirmed that this separation is BAU, not a bug.
Recap below the insight from OS Support just now:

"It's important to note, that this exists separately from the application on our end.
It would require copying the "File Share" contents specifically if you want that to be included in an app copy.

It would be important to show them as separate tickets as they are separate functions.
It's the leading practice to have an audit trail in case of any related issues arise."