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VENKAB05's avatar
VENKAB05
New Contributor III
2 years ago

Retaining Previous Value of Dashboard Button Parameters While Opening in WorkFlow

Hello Everyone, I am having issues retaining the previously selected parameter value in the dashboard, which is linked to a button component. I have a dashboard that has a parameter to pick an e...
Workflow
VENKAB05's avatar
VENKAB05
New Contributor III

Hi Jack,

Thanks, Just to confirm..Does it work even while doing it through WorkFlow ?

phollander's avatar
phollander
New Contributor III
2 years ago

I would check two things:

  • As mentioned by Jack, is there a dashboard extender running on the "Load Dashboard Server Task" or possibly an XFBR within the parameter that you set up?

  • If this is not the case, try to navigate to the following directory path on your local Windows Explorer and confirm if you can find the following .txt file:

    Forms_CustomSubstVars_<UserName>_<AppName>_<DashboardName>.txt
  • If the .txt file is available, open it and you should be able to identify what value is stored for the parameter. Now try opening up the dashboard through the workflow form, change the parameter to reflect a different value. Once it is has processed your action, click away and refresh the .txt file.

Has the parameter value changed in the .txt file? Has it changed the Date Modified in the file after you changed the parameter value? Reason for checking is to rule out that Onestream somehow does not have the appropriate Write access to the folder where the parameter values are preserved. I have never come across this myself, but it would be good to rule this out.

Regards,
Paul

  • VENKAB05's avatar
    VENKAB05
    New Contributor III
    2 years ago

    I can see the text files..

    The Dashboards which has issue are not updated, while others are updated with the right param value. 

    Thanks for throwing light on this by sharing the text file details, this clearly indicates something going wrong with specific dashboards.

  • Richard_Mayo's avatar
    Richard_Mayo
    New Contributor III
    2 years ago

    Hi Paul,

    Thanks for this detail (just reading this thread with interest!).

    Sorry for the dumb question but when you say navigate to the directory on Windows Explorer (Forms_CustomSubstVars_<UserName>_<AppName>_<DashboardName>.txt) - could you confirm exactly where you are finding that? (Maybe a quick screenshot if possible?)

    I've had a search around in the C drive and in various Windows/User folders but I can't see anything so I'm sure I'm looking in the wrong place!

    Thanks, it would be useful to know how to accesss this for future trouble-shooting.

    Regards,
    Richard

    • VENKAB05's avatar
      VENKAB05
      New Contributor III
      2 years ago

      Hi Richard,

      C:\Users\YourName\AppData\Roaming\OneStream\Desktop\Settings.

      You will find files in the above path.

      • Richard_Mayo's avatar
        Richard_Mayo
        New Contributor III
        2 years ago

        Brilliant - thankyou, I can see it now!