TSCHILLING - All SaaS customers are subject to OneStream's Product Support and Maintenance policy for their Platform and MP Solutions. The policy states that a Platform releases carry 18 months of Engineering support (eligible for Hot fix patching of critical issues) and an additional 12 months of General support. Release dates for Platform versions can be found on the Platform page of the Solution Exchange.
For example, v7.4.x was released March-2023, and 30 total months of support results in an End of Support date of September-2025*. [ * Keep in mind VPN End of Service date for August 31, 2024 ].
Of course, seeing that this is the v8+ Upgrade Group of ONECommunity .... we strongly recommend a Platform v8+ upgrade to realize technology modernization and platform performance improvements as soon as you can manage! OneStream resources are here to help! - I hope that clarifies your question.
