Knowledge Base Article

Bug - (v8.0 & v8.1) - Load/Extract Screen - Extract Exceeds File Size Limit

In version 8.1 of the OS platform, there is a bug (PF6-4795) that will result in an error when a user manually extracts objects that exceed a certain size at the "Load/Extract" screen.

This has been resolved in version 8.2 due out later this year.

The workaround is to condense the extract into multiple smaller extracts.

One area to reduce the size of the extract file is to "unselect" all the ".pptx" files in the Tax Dashboard Maintenance UnitsDashboard Files folder.

 

Updated 9 months ago
Version 2.0
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