Forum Discussion

epoveda_ac's avatar
epoveda_ac
New Contributor
9 months ago

Problem Upgrade to v8.2

Hi, 

Trying to upgrade from 7.3 to 8.2, I've been follow the "Upgrade Guide" from Doc-On-Premise but I have an issue at the end of the process. 

I updated all Databases and Server configuration files as the documentaion shows. 

I have Microsoft.AspNetCore.App 8.0.3 and the desktop runtime  Microsoft.WindowsDesktop.App 8.0.3. AspNetCoreModuleV2 is installed too. 

 

But, when I try to connect to OneStream, the message is "Unable to connect to server using address "http://localhost:50001/OneStreamWeb":

I've checked Event Viewer to get more detail about the issue and I got this information: 

Thanks in advance for any help. 

Regards

 

 

Infrastructure
  • JackLacava's avatar
    JackLacava
    Honored Contributor
    9 months ago

    Please contact Support through the web portal, they will work with you on this.

    • epoveda_ac's avatar
      epoveda_ac
      New Contributor
      4 months ago

      Hi, 

      Yes, be sure you only have the version needed. Ensure the versions you have already installed in your system. Use this command to check in CMD: 

      dotnet --list-runtimes

      Regards