Problem Upgrade to v8.2

epoveda_ac
New Contributor

Hi, 

Trying to upgrade from 7.3 to 8.2, I've been follow the "Upgrade Guide" from Doc-On-Premise but I have an issue at the end of the process. 

I updated all Databases and Server configuration files as the documentaion shows. 

I have Microsoft.AspNetCore.App 8.0.3 and the desktop runtime  Microsoft.WindowsDesktop.App 8.0.3. AspNetCoreModuleV2 is installed too. 

 

But, when I try to connect to OneStream, the message is "Unable to connect to server using address "http://localhost:50001/OneStreamWeb":

epoveda_ac_0-1712043678613.png

I've checked Event Viewer to get more detail about the issue and I got this information: 

epoveda_ac_1-1712043756669.png

Thanks in advance for any help. 

Regards

 

 

1 REPLY 1

JackLacava
Community Manager
Community Manager

Please contact Support through the web portal, they will work with you on this.