Blog Post
MarcR
2 years agoVIP
Hi Lisa, unfortunately I don’t. If you have a local installation it is the account running the OneStream services that needs access but with a cloud installation (which most of us have) there must be some kind of direct connection. I’m not an it guy but can imagine that a connection like vpn must be setup to write from OneStream to a local environment without user intervention. OneStream did release a new way to connect to source systems that can replace vpn and also for ftp file transfers but I haven’t used that one yet so cannot tell you if it works the other way (OneStream to local). I would suggest to log a ticket with support.