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Windows shortcut on OneStream application

Praveen
New Contributor

Hello Team,

We have IE and Edge browser on the system. Once opened the OneStream application when we do Windows shortcut as per below screenshot it is creating the Windows short cut on the desktop.

And, then when we open the OneStream application using the shortcut , it is opening on IE browser.

How to create a shortcut for Edge and the application should open on Edge Browser when we use the shortcut.

Praveen_0-1653585589132.png

Thank you,

Praveen

1 ACCEPTED SOLUTION

Sue_T
New Contributor

Hi Praveen,

I had the same concern, and i found the steps in this KB will work. https://onestreamsoftware.service-now.com/sp_cloud?id=kb_article_view&sysparm_article=KB0011880

Basically, you edit the shortcut so that it uses Edge instead of IE. Tip: You may have a different path to the msedge.exe file, so check on that before you edit the shortcut.

I noticed that after we upgraded to v7.0, the shortcut is not dependent on a browser, so we probably won't have this issue going forward. (The new shortcut uses PresentationHost.exe)

View solution in original post

2 REPLIES 2

Sue_T
New Contributor

Hi Praveen,

I had the same concern, and i found the steps in this KB will work. https://onestreamsoftware.service-now.com/sp_cloud?id=kb_article_view&sysparm_article=KB0011880

Basically, you edit the shortcut so that it uses Edge instead of IE. Tip: You may have a different path to the msedge.exe file, so check on that before you edit the shortcut.

I noticed that after we upgraded to v7.0, the shortcut is not dependent on a browser, so we probably won't have this issue going forward. (The new shortcut uses PresentationHost.exe)

Praveen
New Contributor

Thank you @Sue_T . Issue resolved.