Answer
- There are 2 options that can be used to accomplish this:
- If the data doesn’t need to be preserved in the ‘working’ scenario, a reset scenario data management job would work.
- If data needs to be preserved in the ‘working’ scenario, an Extensibility Rule can be used with a Data Management job to change the WF status
- The following slide provides an example for reverting forms steps…be aware you would need to consider each workflow task type in your own rule.
Source: Office Hours 2021-04-01 - Partner Enablement