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Entensible Finance ( Not enough memory)
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07-17-2024 12:09 PM
Good Afternoon,
I am trying to save an offline file in onstream retrieve and I am getting this error.
Not enough memory resources are available to complete this operation. (Exception from HRESULT: 0x8007000E (E_OUTOFMEMORY))
Has anyone had this issue
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Extensible Documents
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07-18-2024 02:42 AM
Hi, may I ask how exactly you are trying to save this "offline file"? That might help the community to assess this better.
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08-26-2024 11:55 AM
Yes we are receiving this as well, did you find a solution?
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2 weeks ago
Our users are receiving this error as well. They are just using the 'Save Offline Copy' feature available in the OneStream Excel Add-in. When this error happens, it creates the 'offline' copy of the file but it is not actually offline as all the XFGetCell formulas are intact.
Haven't seen any solutions posted here so I will log a ticket with support.
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Wednesday
OneStream support recommended setting Retain All Formatting when saving offline to True (Found in Preferences in OneStream excel Add-in tab).
This fixed the issue for our users.
