We have made the latest upgrade to 7.2.1. When I use the Excel Add and use the keep and delete buttons it suppresses all data in that field opposed to only keeping or removing the items that I selected.
Anyone else have this issue. The other members of the team don't have this issue and we have the same settings in place.
Solved! Go to Solution.
the last version of Onestream is actually 7.2.2, so I would try to download the Excel add-in for that version. Make sure you "purge" things properly (uninstall, reboot, remove leftover OneStreamExcelAddIn folder - typically C:\Program Files (x86)\OneStream Software\OneStreamExcelAddIn - then reboot again, install).
If you still see an issue, you need to contact support.
Hey Andy - did you get this issue resolved? My client is having the same exact issue. IT uninstalled the add-in, re-installed (correct version both times) and still having this issue. We opened up a ticket with OneStream Support but if you have a solution it will certainly speed things along. Many thanks
Thanks Liz. I gave it a try. I had Comma in my primary style, but my data style was blank. So not sure which setting you are finding to get it to work. I changed it around a few times using Comma in both and I'm still not able to get it to function. What are your settings?
What is weird is my + doesn't keep anything and my minus doesn't do anything.