09-21-2022 03:08 PM
We recently upgraded from 6.8.1 to 7.1.3 and I have about 5 users who are having issue with Excel add-in.
All of them are getting below error once they login.
I tried disabling all other add-in etc but it’s not working.
Any ideas?
Saurin
09-22-2022 09:07 AM
Hi there!
Did you try to uninstall / resintall the addin and after restart excel? (also, we can not see your error)
Thanks
09-22-2022 09:55 AM
Did you check in OS whether the Client Updater in Tools Section. Does it shows up to date. Also check were you able to access through the OS Application ->Tools ->Spreadsheet if you have access.
09-22-2022 10:00 AM
You Remove & Add the OS Addin from Excel or Try to re-install
09-27-2022 02:54 PM
Question - how did you know 7.1.3 was available? We're on 7.1.1 and hadn't heard about the newest release so I was just wondering
09-27-2022 02:57 PM
It's on Marketplace.
09-27-2022 04:07 PM
Yes, did anyone let you know it was available or did you find it when you were on the marketplace?
09-27-2022 04:11 PM
We had issue with assigning consolidation servers to DM Jobs and support told us that it was supposed to get fixed in 7.1.3 and it did.