11-13-2019 02:22 AM
Data from particular workflow profile, Scenario and time has been cleared. Trying to reload data for the same workflow profile scenario and time. Got below error while loading .csv file
Error: An Entity with same key already exist for .csv type file.
11-13-2019 06:52 AM
Sarika,
Can you open this as a support ticket via the OneStream Support Portal so the team can work with you to get proper logs and possibly have a WebEx session with you to resolve?
You can open a ticket via e-mail by sending an e-mail to support@onestreamsoftware.com and a member of the support team would be happy to get back to you and find a resolution for the issue.
Thank You
Jeff