Data Loading Problem

[OSAdmin]

Originally posted by Sarika Patil

Data from particular workflow profile, Scenario and time has been cleared. Trying to reload data  for the same workflow profile scenario and time. Got below error while loading .csv file

Error: An Entity with same key already exist for .csv type file.

[OSAdmin]

Originally posted by Jeff Jones

Sarika,

Can you open this as a support ticket via the OneStream Support Portal so the team can work with you to get proper logs and possibly have a WebEx session with you to resolve?

You can open a ticket via e-mail by sending an e-mail to support@onestreamsoftware.com and a member of the support team would be happy to get back to you and find a resolution for the issue.

Thank You

Jeff