Excel Crashing-OneStream Add-in
We’ve been getting reports from our users that the Excel add-in is crashing. It happens most often when working with files on shared drives, files that contain links to other files, or larger workbooks. The behavior is inconsistent, sometimes everything runs fine, and then the same test will crash another time. When the same files are stored locally on their machine, the issue is seen less often. However, this isn't a feasible work around with our group. The issue feels more widespread since our upgrade to 8.5.1. We’re currently on Excel add-in version 8.5.1.17017. Curious if anyone else in the community is seeing the same pattern with their users? Would be great to compare notes and see if this might be a broader issue. Thanks for any feedback or suggestions!
XFGETCELL #REFRESH
Certain users aren't able to refresh sheet containing XFGETCELL. Only shows #REFRESH. In OneStream task activity, it shows that the task has failed with an error message "Summary: Error processing dimension. The item was not found. Dim, OneStream.Shared.Common.DimPk, 0, -1." This should not be related to access since I was able to refresh sheet using another profile with the same roles.
Narrative Reporting Issue
Hello! Has someone tried Narrative reporting in 9.1 version? I am currently experiencing issues: 1.- Inserting charts/Advanced Charts / Reports if someone could insert an exaple on how they have done it. 2.- I cannot vie the artifacts and acces them, this message keeps popping up (and the names are fine) Thank you so much for the help!!
Save Offline Copy
I'm getting the below error message regarding location when trying to save a file with multiple XFGetCell formulas offline. I've updated my preferences that an earlier question showed as a solution and refreshed the workbook (again) before attempting to save...but am unable to save the file without the formulas. I've tried directly to my desktop, various folders, where downloads go.... I can't find an acceptable location. Any help would be appreciated.
Refreshing an emailed spreadsheet
We just upgraded from 8.4 to 9.0, and almost certain before we could email a spreadsheet with XF functions and immediately refresh the spreadsheet with button in the ribbon when already logged in. Now the Refresh Sheet button is grayed out, and now you have to "save as" the spreadsheet then refresh because the spreadsheet is in "read only" mode. I'm trying to decide if it changed with the upgrade, or if one of the Preferences settings affect this, or if we are just not remembering correctly. Any ideas or are we just wrong?Excel Addin Tab disappearing from the Menu
Hi community, Have you experience users reporting Excel Addin Ribbon disappearing from the Excel Menu ? The problem behavior is: User reports that OneStream Excel Add-in disappeared We are able to mark it as enable again After some time the add-in gets disabled again for the same user We have tried to reinstall OneStream Excel Addin, and the add-in get enabled, but it disabled itself after some time. Users use different ERP Add-ins, it may be a compatibility issue, have you any remediation for this cases ? Regards! Carmina
