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Spalomino's avatar
Spalomino
New Contributor III
7 months ago
Solved

Excel Add-in not working for one user

Dear Users: I had just one user who was not able to get their instance of Excel Add-in 8.4 for various workbooks. However, if the very same workbook was emailed or shared with another users it wo...
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  • JeffSoh's avatar
    JeffSoh
    19 days ago

    The issue seems to lie with the external linked embedded in the workbook. Breaking the external links helped solve the issue.

IrinaDragusanu's avatar
IrinaDragusanu
Contributor
2 months ago

Hi. We have the same issue. Did you solve it in the end?

  • JeffSoh's avatar
    JeffSoh
    New Contributor
    19 days ago

    The issue seems to lie with the external linked embedded in the workbook. Breaking the external links helped solve the issue.