Forum Discussion

SauravSarkar's avatar
SauravSarkar
New Contributor II
17 days ago

Zipbook not working when extracted via the Browser UI

Hi ,

A report book has been developed which gets downloaded as a Zip file  on a click on of a button on a Dashboard. 

The process is working flawlessly when I run the Dashboard via the Windows Client . When the same dashboard is accessed via the Browser UI , the file is not processed and it downloads a *.xfdoc.zipbook file which cannot be opened. 

Has anyone faced this issue ?  The client primarily wants to access the dashboards via the Browser so is there any kind of workaround that I can do? 

Thanks in Advance

1 Reply

  • JackLacava's avatar
    JackLacava
    Community Manager

    Please reach out to support whenever you see something that works fine in the Windows Client but not in the browser, since it might require attention from developers.