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ShivaPrasad's avatar
ShivaPrasad
New Contributor III
6 months ago
Solved

An Error Has Occured BadGateway - Books

Hello,  When i am running Books from File Explorer -  Application Database, I am getting the below error, did any one come across this issue. requesting to help me how to handle this issue and get ...
Books
  • sameburn's avatar
    sameburn
    6 months ago

    For clarity, I am referring to the output file name (the name of the file output - see example below for excel), not the looping variable. 

    I suspect the book may be trying to create a file that either (a) already exists or (b) is already open.,  This is why I suggested changing the file name output to see if that resolved

     

sameburn's avatar
sameburn
Icon for OneStream Employee rankOneStream Employee
6 months ago

Hi ShivaPrasad​ 

I think this might be a bug on v9.  I would recommend reaching out to Support to help you resolve.

If you are not on version 9, then it could be something wrong with the target filepath e.g si.UserName result is "user name" but target folder is "username",  etc

Hope this helps

Sam