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Rithik_Prem's avatar
Rithik_Prem
New Contributor III
8 months ago
Solved

BI Viewer Dashboard not displaying for Specific User

Hi Community,       We are encountering an issue where the BI Viewer dashboard is not displaying for a specific user, while it works perfectly for all other users. Interestingly, when we add the dat...
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  • KarlT's avatar
    KarlT
    8 months ago

    Hi,

    I encountered a similar issue today. In the end i had to fully log out and close OS. When i reopened it and logged back in the BI Viewer was working again.

    regards,

MG's avatar
MG
Community Manager
8 months ago

Hi, 

I'd suggest that you raise a support ticket for this so that someone can work with you to diagnose the issue. It is likely to benefit from the ability to share screens and perform some testing with one of our support colleagues. 

Thanks