Forum Discussion
- ChrisLoranValued Contributor
This has already been addressed on this forum.
Since then, I have read some anecdotal evidence of some people having the error on OneStream v7.1 , and then the error not happening after upgrading to v7.3. Nevertheless, even if this were to appear to resolve the error, then it is still important to use the OneStream client in accordance with the officially supported client Windows environments as stated in the release notes.
- KathleenNNew Contributor
When I follow your link, it gives me an access denied error.
- StevenFinkellNew Contributor II
Kathleen, I found when running Windows 10 there is a Windows Update that is causing this issue. Yes, the answer may be to upgrade to a current version of OS, but that takes time. If you remove the update for Microsoft Windows that references KB5011048 the Spreadsheet utility will again work with no issues.
- JackLacavaHonored Contributor
This sounds like an installation error. Did you open a case with support? I can do that for you if you want.
- Kishore_BoydNew Contributor II
Please help to raise a ticket.
- Kishore_BoydNew Contributor II
So you mean to say that the solution is not visible for us, i hope we too are partners of OneStream 🙂
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