Saliha
13 hours agoNew Contributor
Title: Genesis Error Occurring for Some Users with Identical Access Rights
Hello,
We are experiencing an intermittent Genesis error.
All default values appear to be correctly configured, but the error is triggered for some users and not for others, even when they have the same security roles and access rights. The issue is also not tied to a specific report, as it can occur on different reports depending on the user.
Has anyone encountered a similar issue?
Example error message:
We also noticed that when we remove the link between the Content and Main workspaces, the issue is resolved. However, this workaround does not work for all affected users.
Thank you for your help.