Forum Discussion

bhandelman's avatar
bhandelman
New Contributor III
3 years ago
Solved

How to kill a BR that is stuck in an infinite loop

I am building a BR and kicked it off from the BR editor panel. It is stuck in an infinite loop. Is there any way to abort it?
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  • Cosimo's avatar
    Cosimo
    3 years ago

    You will need to kill the user session that is running the BR or recycle the IIS application pool for the server that is running the BR.

Cosimo's avatar
Cosimo
Contributor II
3 years ago

You will need to kill the user session that is running the BR or recycle the IIS application pool for the server that is running the BR.

  • bhandelman's avatar
    bhandelman
    New Contributor III
    3 years ago

    Cosimo, Thank you for that. 

    • Krishna's avatar
      Krishna
      Valued Contributor
      3 years ago

      Make sure all the users are logged out from the application so don't lose any work.

      • bhandelman's avatar
        bhandelman
        New Contributor III
        3 years ago

        Thank you for the reminder. We did a hard boot on the servers when this was running and it stopped the process.