I ran an import which was stuck on parsing data, I clicked on Cancel Task, but it has been stuck on 'Cancelling By User' task status for over an hour.
Any solutions to cancel the task? I am unable to rerun the task as it is still "running"
You have to recycle the server(s) to kill/stop the stuck process. It can be done using system diagnostics dashboard.
Choose recycle type as Force -> click on the recycle button.
Please give Kudos and mark the answer as accepted solution if it resolves your query.
We had a similar situation where it would stop on Assigned. We could clear it with recycle. However, still don't know what would cause it to hang on Assigned then eventually fail? It times out and never goes to the "Running" state. It just fails after a certain amount of time.
