Knowledge Base Article

When migrating an application from on-premise to the cloud, who becomes responsible for installing the necessary things on the server?

 

Answer

  • Whoever is hosting the cloud environment will be able to assist with anything that needs to be installed on the server.
  • If OneStream is hosting the environment, a ticket can be put in with support for specific requests.
  • Keep in mind, the customer who owns the application needs to put in the ticket due to SOX requirements.

 

Source: Office Hours 2020-04-23 Partner Enablement

Updated 2 years ago
Version 5.0
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