BI Viewer Dashboard not displaying for Specific User

[Rithik_Prem]

Hi Community,

      We are encountering an issue where the BI Viewer dashboard is not displaying for a specific user, while it works perfectly for all other users. Interestingly, when we add the data adapter used in the BI Viewer to a grid view, the dashboard displays correctly. However, it fails to display when using the BI Viewer component.

Can anyone provide any insights into what might be causing this issue?

Thanks

[MG]

Hi, 

I'd suggest that you raise a support ticket for this so that someone can work with you to diagnose the issue. It is likely to benefit from the ability to share screens and perform some testing with one of our support colleagues. 

Thanks