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Task Scheduler not executing tasks

royari
New Contributor III

I have scheduled a data management sequence to run every 120 minutes between a specified time range (7 am to 9 am) -- But the data management sequence is not being executed. There are no parameters needed in the data management sequence, and I have confirmed that manually running the sequence works without error. 

When I check the grid view in Task Scheduler, I can see the "Next Start Date/Time" column is correct. However, when the system finally reaches that time, the task is not executed, the "Count" column remains as zero, and the "Next Start Date/Time" column updates to 120 minutes later. I receive no system errors on why the task is not executing.

I have confirmed the scheduling a one time task, or even a daily task works successfully. 

 

Any help on this would be great.

7 REPLIES 7

db_pdx
Contributor II

Hmm, only thing I can think of is the state is disabled.  Edit the job, on the 'Schedule' tab, check that 'Enabled by Manager' is check (is enabled).

royari
New Contributor III

I have confirmed that 'Enabled by Manager' is checked. It also says that the 'State' is enable in Grid View. Still no luck.

db_pdx
Contributor II

Have you checked that the Data Management Sequence has the step(s) assigned?  Ive made the mistake of checking that the step itself works, but then forget to assign the steps to the sequence.

royari
New Contributor III

Yes I have confirmed that. I have also confirmed that running the sequence manually works. 

db_pdx
Contributor II

And the start month/day/year are all correct as well?  The expiry time is in the future, not the past?  These are probably frustrating questions, but I'm at a loss for what else to check!

royari
New Contributor III

Yes those are all correct. Expire time is in the future. I have tested turning off expiration date, and having it expire on several different dates and times. I can see the task scheduled correctly in calendar view and grid view. I can see that Grid view is showing the correct "Next Start Date/Time." but when it finally gets to that time, the sequence does NOT run, but the next start time updates.

Ankit_Shah
New Contributor

May be "data management sequence" needs parameters , can you check that?