Text property on UD1

[ahmadnaeem]

We use Text3 property of UD1 members to save Status of the member (member is a change request). We are having an issue with this approach. When we create a new member, we set its Text3 property for scenario type and Time to "Draft". If we change the value to some other status via rule or manually, it saves it fine. When we create a new member or update an existing UD1 member (any change in member properties) the value of all existing members reverts back to "Draft". Does anyone have any idea how to fix this issue. We are using 7.2.4 version.

[Henning]

Hi, how do you "create a new member or update an existing UD1 member"? Manually by right-clicking in the dimension, or in a dashboard or with a business rule, etc.?

[ahmadnaeem]

Text3 property for all Flow members revert to initial value (set at time of creation using BR) whenever we make a change in Flow dimension. Even if I update any other flow member manually or through BR all existing flow members Text3 get reset.

Thinking of opening a ticket.

[Henning]

Yes, sounds like a ticket is your best way forward on this one.

[KarlT]

Agree you will want to raise a ticket. But have you also checked in you have any Event Handler Rules in the application that could be incorrectly triggering whenever you save a member?

[ahmadnaeem]

We have checked all BRs. We opened a ticket with OS and sent them our application after showing the issue. Will update here what comes out of that ticket.