12-12-2023 12:01 AM - last edited on 12-12-2023 09:57 AM by JackLacava
12-12-2023 02:44 AM
Hello,
It is not really showing a OneStream error. It is an error on the server.
I think the ASP Core was not properly installed. See extract from upgrade guide below (page 14).
Did you install the ASP.NET Core Runtime Hosting Bundle?
https://learn.microsoft.com/en-us/aspnet/core/introduction-to-aspnet-core?view=aspnetcore-8.0
I have also attached the guide.
Cheers
Nic
12-12-2023 03:07 AM
We checked the version it is working fine .Please have a look below screen shot.
i think Issue is related to Config file which we are storing in share drive we configure via server utility but that is not working.
When we are running web server we are getting below error
we checked Health of application its showing healthy for WEB Application
12-12-2023 03:21 AM
Well.. i do not see a file like : dotnet-hosting-6.0.22-win
12-12-2023 03:25 AM
12-12-2023 03:37 AM - edited 12-12-2023 03:38 AM
We already installed ,you can see screenshot that is available in top 1.
12-12-2023 03:45 AM
Then you are correct, the error must be in the ASP.net config file of OneStream. I presume you already updated the ASP.NET on your server to the correct path :
-C:\Program Files\OneStream Software\OneStreamAppRoot\OneStreamApp\appsettings.json
-C:\Program Files\OneStream Software\OneStreamWebRoot\OneStreamWeb\appsettings.json
-C:\Program Files\OneStream Software\OneStreamWebApiRoot\OneStreamWebApi\appsettings.json
Did you run the utility as an admin? On my side I only enable HTTP. Check that too.
12-12-2023 03:49 AM
yes i run as admin .and apply the server path but my location in e drive
12-12-2023 06:32 AM
If I were you I would uninstall and reinstall OS - basically redo your upgrade from scratch... You might save time instead of troubleshooting...
01-26-2024 11:40 PM
Found myself in similar situation earlier today. After few hours of frustration, below steps worked for me...
04-01-2024 12:35 PM
Hi,
I had this problem when I tried to install v8.2.
So I've been trying to upgrade version 7.3 to 8.2 following the Upgrade Guide, but I have a issue (I think is the same problem) so I would like to know how did you solve it.
Thursday
Suggest you to perform step upgrades 7.3 -> 8.0 -> 8.1 -> 8.2. That's how I upgraded form 7.2 to 8.2.
Friday
Hi hire,
It was due to .Net version (were installed one version of 6.X.X and other of 8.X.X).
I've upgrade to some users their versions from 5.2, 6.2 and 7.3 to 8.2 without issues.
Nevertheless, thanks for your help! 😊