Verrsion 8.1 Updating Problem

[akshat]

i am getting above error and unable to found any log for this .

[NicolasArgente]

Hello,
It is not really showing a OneStream error. It is an error on the server.
I think the ASP Core was not properly installed. See extract from upgrade guide below (page 14).
Did you install the ASP.NET Core Runtime Hosting Bundle?
https://learn.microsoft.com/en-us/aspnet/core/introduction-to-aspnet-core?view=aspnetcore-8.0

I have also attached the guide.

Cheers

Nic

[akshat]

We checked the version it is working fine .Please have a look below screen shot.

i think Issue is related to Config file which we are storing in share drive we configure via server utility but that is not working.

When we are running web server we are getting below error

  we checked Health of application its showing healthy for WEB Application

[NicolasArgente]

Well.. i do not see a file like : dotnet-hosting-6.0.22-win

[NicolasArgente]

[akshat]

We already installed ,you can see screenshot that is available in top 1.

[NicolasArgente]

Then you are correct, the error must be in the ASP.net config file of OneStream.  I presume you already updated the ASP.NET on your server to the correct path : 
-C:\Program Files\OneStream Software\OneStreamAppRoot\OneStreamApp\appsettings.json
-C:\Program Files\OneStream Software\OneStreamWebRoot\OneStreamWeb\appsettings.json
-C:\Program Files\OneStream Software\OneStreamWebApiRoot\OneStreamWebApi\appsettings.json

Did you run the utility as an admin? On my side I only enable HTTP. Check that too.

[akshat]

yes i run as admin .and apply the server path but my location in e drive 

[NicolasArgente]

If I were you I would uninstall and reinstall OS - basically redo your upgrade from scratch... You might save time instead of troubleshooting...

[hiren]

Found myself in similar situation earlier today. After few hours of frustration,  below steps worked for me...

• Kill IIS
• Uninstall OneStream Server
• Uninstall OneStream Client API
• Manually delete OneStream Server Folders
• Install OneStream Server
• Validate all the configs
• Reset IIS

[epoveda_ac]

Hi, 

I had this problem when I tried to install v8.2.

So I've been trying to upgrade version 7.3 to 8.2 following the Upgrade Guide, but I have a issue (I think is the same problem) so I would like to know how did you solve it.