Creating files on SIC not working after upgrade to version 8.2.2

MK
New Contributor II

Hi,

Recently we upgraded our onestream to 8.2.2 and after upgrade we were not able to create files on SIC server thru this function ExecRemoteGatewayJob.

please help me with this issue.

 

Thanks,

Manju K

2 REPLIES 2

Henning
Valued Contributor

Hi Manju,

hopefully someone here has a better answer than me... but until someone brilliant comes along and shares the solution, you may want to reach out to the support by opening the ticket - provided this is purely an upgrade related issue.

aargue
New Contributor II

Have you confirmed the Version of the SIC from the System -> Smart Integration Connector screen? I've seen where the SIC Version doesn't match the OneStream Version and that can cause an error.